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  • Return Merchandise Authorization Form (RMA)
    Value Providers Inc.
    1410 White Drive, Titusville, FL 32780
    Phone : 321-267-7432
    1. Include your invoice copy(s) when faxing back the information.(We cannot process your request w/o invoice or packing slip with serial number)
    2. Please keep this form for future references.
    3. When returing merchandise please place a pre-approved RMA# on the outside of your shipping box.
    4. RMA#'s are only good for 30 days from the date it was issued.


    Company Name:*
    Company ID :
    Shipping Address :*
    City :*
    State :*
    Zip :*
    Phone Number :*
    Fax Number :
    Contact Person :*
    QTY Item Number Reason for Return Serial Number Invoice Number Invoice Date Comments
    1.
    2.
    3.
    4.
    5.

    Enter the code as it is shown:*
     

    RMA Policy :
    1. Any descrapancies in shipping order must be reported within 3 days of receipt of products.
    2. No refund or credit will be issued to a 15% restocking fee.
    3. All returned merchandise under warranty will be replaced or repaired within 15(working) days of notification.
    4. Value Providers reserves the option to replace or repair defective merchandise.
    5. Due to the health guideline, the following items: Commode, Shower chair, mattress, overlay mattresses, mattress cover, and not returnable under any circumstances.
    Warranty :
    • warranty details are listed on the back of the packing slip and begin the date of the original sales, not from RMA invoice.
     
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